Privacy Policy

Welcome to West Documents. Protecting your privacy is a priority for us. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our services, visit our website, or interact with us. By using our services, you consent to the practices outlined in this policy.

1. Information We Collect

To provide our services, we may collect different types of information, including:

• Personal Information: Name, contact details, mailing address, email address, phone number, identification details, and payment information.
• Document Details: Information related to the documents you require (e.g., driver’s license, passport, work permit, or citizenship).
• Usage Data: Information on how you interact with our website, including pages visited, time spent on each page, and other analytics.
• Communication Data: Any data you provide when contacting us directly, including via email or support channels.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Service Provision: To process your requests, create, and deliver the required documents efficiently.
• Customer Support: To respond to your inquiries, provide updates on your order, and resolve any issues.
• Transaction Processing: To process your payment securely through accepted cryptocurrency methods.
• Website Improvements: To analyze website usage and improve the user experience.
• Compliance and Security: To ensure compliance with legal obligations, prevent fraud, and safeguard data integrity.

3. Sharing Your Information

West Documents does not sell or share your personal data with third parties, except as necessary to:

• Fulfill Services: Work with select partners or service providers to produce and deliver your documents.
• Legal Requirements: Comply with legal obligations or respond to lawful requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your data may be transferred, subject to confidentiality agreements.

4. Data Security

We implement advanced security measures to protect your information, including:

• Encryption: All sensitive information, including personal details and transaction data, is encrypted to prevent unauthorized access.
• Access Control: Access to personal data is limited to authorized personnel and partners only.
• Data Integrity: We regularly review and update our security protocols to ensure data integrity and protect against unauthorized access, misuse, or disclosure.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request deletion, we will remove your data from our active systems, except where retention is legally required or essential to our business operations.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or operational requirements.
• Restriction: Request a restriction on processing your information under certain circumstances.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [westdocuments@onionmail.org].

7. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy applies only to our site and services, so we encourage you to review the privacy policies of any third-party sites you visit.

8. Cookies

We use cookies to enhance your experience on our website. Cookies allow us to track usage patterns, save your preferences, and improve site functionality. You can control cookies through your browser settings, but note that disabling cookies may affect certain features of our website.

9. Updates to This Policy

West Documents may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this policy occasionally. Significant updates will be communicated through our website or directly to you.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us:

West Documents
Email: [westdocuments@onionmail.org]
Address: [Business Address Here]

By using West Documents, you acknowledge that you have read and understand this Privacy Policy and consent to our data practices as described.